Shipping and Returns

Shipping
Custom Baseboard Heater Covers
Shipping is provided by UPS Ground. For larger orders, other shipping arrangments can be made by a freight carrier. Please Contact Us for any shipping questions. Shipping Nationwide and to Canada. Please Contact Us for shipping quotes/information to Canada. Alaska will require additional shipping charges and we will contact you upon completion of your order for any additional charges. Lead times are from the time of the order placed and pending any additional information such as measurements and details of the project. Upon completion of a project, covers will be prepared for shipment within 24-48 hours and tracking information will be emailed.
Home Goods
Small home goods will ship by USPS or UPS Ground depending on the size of the order. In stock products are prepared for shipment typically within 24-48 hours. Tracking information will be emailed.
Threads
All printed goods will have a 2-7 business day lead time for fulfillment. Shipping time will depend on the selected shipping method
Processing time
The time needed to prepare an order for shipping varies. For details, see individual items. Please provide an accurate shipping address to prevent any delays in your shipment.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Returns & Exchanges
We gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
Custom Baseboard Heater Covers
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please Contact Us if you have any problems with your order.
Cancellations
We will do all we can to fulfill cancellations if done within a timely manner. Please contact us as soon possible if there are any changes or cancellations on your order. As long as we have not already started building your order, we will accommodate your request.


Wood Covers | Home Goods


Due to the inclement weather and power outages in the Austin area, The Dozer Company shop space will remain closed until it is safe to resume operations in the workshop. Please note any orders received during this time will need additional time for processing. We are thankful for all your business and appreciate your patience during this time!